Terms and Conditions of Sound For Life LTD Professional Affiliation Program

These terms and conditions were drafted on January 1, 2024, and revised on October 8, 2024. They are subject to change at any time.

These are the Terms and Conditions of SOUND FOR LIFE LTD’s Professional Affiliation Program, which apply between you and SOUND FOR LIFE LTD (SFL), a Hong Kong corporation with its principal place of business at Unit 1010, 10/F, Miramar Tower, 132 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, when you subscribe to the SOUND FOR LIFE Professional Affiliation Program (“the Program”).

Please read these Terms and Conditions carefully. By creating an account, logging into your account on affiliates.soundforlife.com, and requesting commissions, you agree to these Terms and Conditions. If you do not understand or accept any part of these Terms, do not create an account, access your account, request commissions, or recommend SOUND FOR LIFE products in your professional capacity.

Commission principles

The principle of the program is to offer your clients discounts while earning a commission for your activity. This commission can be used to enhance the support you provide, reduce costs for your clients, or make your services more accessible to those with limited means. You are responsible for following the regulations of your country and profession regarding commissions. You may also choose to forgo receiving a commission and instead benefit from discounted equipment. Before recommending any SFL product, please send an email to info@soundforlife.com if you prefer not to receive a commission or if you would like to convert your future commissions into SFL equipment.

Prerequisite Profile

SOUND FOR LIFE LTD reserves the right to reject any profile submission without explanation.

Initially, the Program is exclusively available to professionals with the following profiles:

  • Speech and Language Therapists
  • Occupational Therapists
  • Special Needs Teachers
  • Audiologists
  • Voice Coaches
  • Psychologists
  • Medical Doctors
  • Coaches
  • Teachers
  • Educational or Therapeutic Company Suppliers

Media agencies and influencers may also apply to the Program.

SOUND FOR LIFE LTD may request additional information or documentation before or after account validation. If you are not listed as a practitioner in one of the above professions, SOUND FOR LIFE LTD reserves the right to refuse your subscription or suspend your account at any time.

Recommendation Procedure

Once your account is validated, you are authorized to recommend SOUND FOR LIFE products available at shop.soundforlife.com to your clients as part of your professional activities.

You are not authorized to rent or lease SOUND FOR LIFE products to your clients.

You are not authorized to use your affiliate code to purchase SOUND FOR LIFE products for professional use; the code must be used for client purchases only.

Before recommending any SFL product, you must have thoroughly tested it yourself and be confident in its effectiveness.

You are not authorized to share your affiliate code with individuals you do not personally know, and you must be convinced that the product will be beneficial to the specific client you are recommending it to.

You may not make statements to your clients that contradict SOUND FOR LIFE’s general or specific communication, including content published on www.forbrain.com, www.soundsory.com, or www.pronounce.com, as well as newsletters, support guides, or pedagogical materials.

Suspension of Your Affiliation Number in Case of Public Posting

Once your account is validated, you will receive a personal affiliation number. This code is generated for your professional use to offer a discount to your clients.

You are not authorized to post or share your affiliation code publicly, including on the internet or any publicly accessible documentation. If your code becomes publicly accessible, your account may be suspended, and any commission due may be withheld due to the breach.

Commission Records

For every order placed on shop.soundforlife.com using your personal affiliation code, entered by your client in the appropriate field, you will receive a commission credited to your account.

You will not be credited if:

  • Your client fails to enter your affiliation code,
  • Your client enters an incorrect code,
  • Your account is suspended or not validated.

You are not entitled to request a commission if your affiliation code is not correctly entered by your client, even if you have recommended the product.

Commission and Discount Amounts

The commission and discount rates are determined by SOUND FOR LIFE LTD and may be adjusted at any time. Any changes will not affect commissions for orders placed prior to the modification.

You will receive only one commission per order, regardless of the number of products or the total payment amount. This means you can claim only one commission per client, even if the client purchases multiple products in a single order

The commission will be credited to your account once the delivery is confirmed, but it will only become available after a 30-day period, corresponding to the 30-day money-back guarantee.

Automatic Suspension for Inactivity

Your commission will be suspended after two years of inactivity (no recommendations). If you do not claim your commission within this two-year period of inactivity, your balance will be reset to zero, and your commission will be forfeited.

Super Affiliate Program

If you are connected to a community of professionals, you may be eligible to join our Super Affiliate Program. This program allows you to lead and manage a group of professionals.

To learn more about the terms and conditions, please send us an email to info@soundforlife.com

Payment Policy

You may request your commission payment weekly via PayPal.

If your commission exceeds 400 USD/EUR, you may request payment via bank transfer.

Bank fees or PayPal payment fees will be charged to you. Currency exchange fees are also at your own expense.

SOUND FOR LIFE LTD will process commission payments within 15 business days of receiving your request.

If you provide incorrect bank or PayPal details, SOUND FOR LIFE LTD is not responsible for any loss of funds. Should the funds be returned to SOUND FOR LIFE LTD, a new transfer can be requested under the same conditions, including any additional fees.

Support

For any assistance regarding the Program, please contact SOUND FOR LIFE LTD at info@soundforlife.com. In any communication, kindly provide your personal affiliation code.

Privacy

We collect personal information such as your name, title, website, and detailed address to validate your account. You can access and modify this information at any time.

Your password is personal and must not be shared with any third party.

If you prefer, you can choose to send us your bank details via email when requesting a bank transfer, rather than posting them in your account.

You can track orders placed by your clients.

To process delivery transactions and protect both you and SOUND FOR LIFE LTD from fraudulent activities, we may share your order information with reputable third parties for address and bank detail verification purposes.

Your personal details will be stored for 5 years after your last activity. You may request the deletion of your personal data at any time. However, for accounting purposes, commission records related to your account will be retained for 10 years.

Termination for Breach of Policy

In the event of a breach of our policy, or if we suspect any irregularity, SFL reserves the right to close your account at any time. If your account has a positive balance, SFL may choose to retain all or part of the commission.

Termination at any Time by Both Parties

SFL reserves the right to close your account at any time for any reason.

You may also close your account at any time by sending an email to info@soundforlife.com.

If your account has a positive balance at the time of closure, you are encouraged to request a transfer within 60 days; otherwise, any remaining commission will be forfeited.